Detalhes do anúncio
 
Título do emprego: At Home - German Customer Support Fashion Advisor
Categoria de emprego: Não esp.
Descrição do emprego:

At Home - German Customer Support Fashion Advisor

ID:
   . 8854112
Data:
   . 02-09-2020
Empresa:
   . ManpowerGroup Portugal
País:
   . Portugal
Distrito:
   . Porto
Categoria(s):
   . Call-Center, Helpdesk e Telemarketing
Intervalo salarial:
   . Informação exclusiva JobMatch

Detalhe da Função

ManpowerGroup is recruiting a German Customer Support Fashion Advisor to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The advisor will also answer queries across a number of channels including email, chat, and phone.
 
 
 
Your responsibilities
   » Handle and carefully respond to all customer inquiries;
   » Follow up to customer inquiries by taking specific action in a timely manner;
   » Aim to resolve issues on the by phone call and be proactive;
   » Appropriately communicate with customers via phone, chat, and email;
   » Be able to work to customer service measures, metrics and KPIs.
 
What we are looking for
 
   » Superb written and oral communication skills in both English (B2 level minimum) & German (C1/C2 level);
   » Team player with a positive attitude who thinks as a business owner would;
   » Availability to work various shifts;
   » Proficiency with desktop computer system and internet skills;
   » Prior customer service experience;
   » Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment;
   » Passion for fashion is a PLUS!
 
What we offer
 
   » Strong possibility of career progression;
   » Initial and continuous training;
   » Work contract;
   » Full-time role on a 40 hour per week contract;
   » Opportunity to work in a multicultural environment.
 
 
 
Mandatory requirements
   »
 Fiber internet (high speed internet) – NO WIFI AVAILABLE ONLY ENTHERNET CABLE;
• Peaceful working space area;
 
 
Location : From home
 
 
If you think, your personality makes the difference let us to hear from you!

Competências:
Requisitos linguísticos:
Tipo de emprego:
    Remuneração: Não especificado
     
    Outra informação
     
    Grau académico: não especificado
    Anos de experiência: Não especificado
    Localização do emprego: Porto - Porto - Portugal
    Data de publicação: 2020/09/02
     
    Informação de contacto
     
    Empresa: ManpowerGroup Portugal