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| Título do emprego: | English Technical Support Advisor - Lisbon | |||
| Categoria de emprego: | Não esp. | |||
| Descrição do emprego: | ||||
English Technical Support Advisor - LisbonID:. 8857161 Data: . 03-09-2020 Empresa: . Grupo Egor País: . Portugal Distrito: . Todo o País Categoria(s): . Administrativo e Secretariado Call-Center, Helpdesk e Telemarketing Informática e Tecnologias Detalhe da FunçãoEgor ? Trabalho Temporário is recruiting, through the Lisbon JobCenter, an English Technical Support Advisor to work in a project of one of the biggest technology brands in the world in one of our multinational clients.Role ? Manage customer requirements and expectations, by phone, through a calm and empathetic manner, aiming to solve their cases and issues. ? Take 30 to 50 inbound calls per day, so you need to strive to maintain and improve customer satisfaction levels. ? Improve your technical skills by troubleshooting issues related to electronic equipment. ? Escalate potential service issues to the appropriate level (Level 1 to Level 4). Requirements ? Native or Proficient English (C1/C2 level) ? Excellent communication skills coupled with empathy and team spirit ? Previous experience in Customer Service is a plus ? Previous experience with iOS and/or MacOS, or comparable technology is preferential ? For non-EU residents, it is mandatory to have a valid work permit ? Availability to work from home temporarily ? Currently living in Lisbon, Portugal. Conditions ? Competitive wages (14 monthly payments per year) ? Meal Allowance ? Performance bonus The considered applications will be contacted in 10 days. EGOR Trabalho Temporário Egor - Shaping the Future Since 1986 |
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| Remuneração: | Não especificado | |||
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| Grau académico: | não especificado | |||
| Anos de experiência: | Não especificado | |||
| Localização do emprego: | Outro - Outro - Portugal | |||
| Data de publicação: | 2020/09/03 | |||
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| Empresa: | Grupo Egor | |||