Detalhes do anúncio
 
Título do emprego: English Technical Support Advisor - Lisbon
Categoria de emprego: Não esp.
Descrição do emprego:

English Technical Support Advisor - Lisbon

ID:
   . 8857161
Data:
   . 03-09-2020
Empresa:
   . Grupo Egor
País:
   . Portugal
Distrito:
   . Todo o País
Categoria(s):
   . Administrativo e Secretariado Call-Center, Helpdesk e Telemarketing Informática e Tecnologias

Detalhe da Função

Egor ? Trabalho Temporário is recruiting, through the Lisbon JobCenter, an English Technical Support Advisor to work in a project of one of the biggest technology brands in the world in one of our multinational clients.
 
Role
 
?          Manage customer requirements and expectations, by phone, through a calm and empathetic manner, aiming to solve their cases and issues.
?          Take 30 to 50 inbound calls per day, so you need to strive to maintain and improve customer satisfaction levels.
?          Improve your technical skills by troubleshooting issues related to electronic equipment.
?          Escalate potential service issues to the appropriate level (Level 1 to Level 4).
 
Requirements
?          Native or Proficient English (C1/C2 level)
?          Excellent communication skills coupled with empathy and team spirit
?          Previous experience in Customer Service is a plus
?          Previous experience with iOS and/or MacOS, or comparable technology is preferential
?          For non-EU residents, it is mandatory to have a valid work permit
?          Availability to work from home temporarily
?          Currently living in Lisbon, Portugal.
 
 
Conditions
 
?          Competitive wages (14 monthly payments per year)
?          Meal Allowance
?          Performance bonus
The considered applications will be contacted in 10 days.
EGOR Trabalho Temporário
Egor - Shaping the Future Since 1986
Competências:
Requisitos linguísticos:
Tipo de emprego:
    Remuneração: Não especificado
     
    Outra informação
     
    Grau académico: não especificado
    Anos de experiência: Não especificado
    Localização do emprego: Outro - Outro - Portugal
    Data de publicação: 2020/09/03
     
    Informação de contacto
     
    Empresa: Grupo Egor