Grupo Egor - English Technical Support Advisor - Lisbon

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Empresa:

Grupo Egor

T�tulo do emprego:

English Technical Support Advisor - Lisbon

Categoria de emprego:

N�o esp. [ Ver todos os empregos de N�o esp. ]

Descri��o do emprego:

English Technical Support Advisor - Lisbon

ID:
   . 8857161
Data:
   . 03-09-2020
Empresa:
   . Grupo Egor
Pa�s:
   . Portugal
Distrito:
   . Todo o País
Categoria(s):
   . Administrativo e Secretariado Call-Center, Helpdesk e Telemarketing Inform�tica e Tecnologias

Detalhe da Fun��o

Egor ? Trabalho Tempor�rio is recruiting, through the Lisbon JobCenter, an English Technical Support Advisor to work in a project of one of the biggest technology brands in the world in one of our multinational clients.
�
Role
�
?�� Manage customer requirements and expectations, by phone, through a calm and empathetic manner, aiming to solve their cases and issues.
?�� Take 30 to 50 inbound calls per day, so you need to strive to maintain and improve customer satisfaction levels.
?�� Improve your technical skills by troubleshooting issues related to electronic equipment.
?�� Escalate potential service issues to the appropriate level (Level 1 to Level 4).
�
Requirements
?�� Native or Proficient English (C1/C2 level)
?�� Excellent communication skills coupled with empathy and team spirit
?�� Previous experience in Customer Service is a plus
?�� Previous experience with iOS and/or MacOS, or comparable technology is preferential
?�� For non-EU residents, it is mandatory to have a valid work permit
?�� Availability to work from home temporarily
?�� Currently living in Lisbon, Portugal.
�
�
Conditions
�
?�� Competitive wages (14 monthly payments per year)
?�� Meal Allowance
?�� Performance bonus
The considered applications will be contacted in 10 days.
EGOR Trabalho Tempor�rio
Egor - Shaping the Future Since 1986

Compet�ncias:

Requisitos lingu�sticos:

Tipo de emprego:

Gama salarial:

N�o especificado

Outra informa��o

Grau acad�mico:

n�o especificado

Anos de experi�ncia:

N�o especificado

Localiza��o do emprego:

Outro - Outro - Portugal

Data de publica��o:

2020/09/03

Informa��o de contacto

Empresa:

Grupo Egor

Carta de apresenta��o:
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