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Oferta de emprego: French Backoffice Advisor Agent (M/F):Manpower GroupDescrição do emprego:Anúncio de emprego: French Backoffice Advisor Agent (M/F)» Manpower Group» Ref: 7190086 » 11-12-2024 » Porto » Call Center / Help Desk Detalhe da Oferta:Manpower is recruiting a French Customer Support Advisor to represent our client’s brands by delivering outstanding service to our customers by chat and e-mail for an online retail client. Your responsibilities • Handle and carefully respond to all customer inquiries; • Follow up to customer inquiries by taking specific action in a timely manner; • Aim to resolve issues on the by email & chat; • Be able to work to customer service measures, metrics and KPIs. What we are looking for • Superb written and oral communication skills in both English (B1 level minimum) & French (C1/C2 level); • Team player with a positive attitude who thinks as a business owner would; • Availability to work various shifts; • Proficiency with desktop computer system and internet skills; • Prior customer service experience; • Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment; What we offer • Strong possibility of career progression; • Initial and continuous training; • Work contract; • Full-time role on a 40 hour per week contract; • Opportunity to work in a multicultural environment. Location: Porto At the start of the project, the training will take place at home and afterwards will move on to our Porto site. All the candidates require having fiber internet service and landline available at home. Please send us your CV to *** Candidatura Online *** Competências:
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